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10 Great Airbnb Hosting Tips

Airbnb recently held a Twitter meet up for hosts via the Airbnb AirAcademy that focused on how to be a 5 star Airbnb host.

I’ve summarised the major points that were discussed.

  1. Put yourself in the guest’s shoes. Anticipate needs. The best hosts do this well
  2. Read the official Airbnb Hosting manual
  3. Communicate! Prior to and during the stay – check in with guest. Be available. All helps create trust + a smooth stay.
  4. Underpromise, Over deliver. Set expectations appropriately. Do not promise what you cannot deliver.
  5. Go above and beyond. Examples: stock room with a Lonely Planet guide to your city, subway maps, local restaurant menus
  6. Communicate & build a rapport with guests before arrival; so when they arrive they feel more comfortable.
  7. Above & beyond: provide basic toiletries. I keep shampoo, conditioner, soap in shared BR for communal use + toothbrushes
  8. Above & beyond: Surprise guests with a bottle of wine, hor d’oeuvres on their arrival night. Sky’s the limit for A+B.
  9. Stock room with a LonelyPlanet guide to your city, subway maps, local restaurant menus
  10. Get yourself some free Airbnb Host Business Cards 

Lastly they provided a number of examples of excellent Airbnb host listings from new hosts

And a great listing from a Superhost in San Francisco

Have any other Airbnb Hosting Tips? Please share them with us in the comments.

About Brian

I'm an Airbnb Host and Evangelist living in Philadelphia, Pennsylvania.

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